Motorola L2: no “missed call” reminder/notification/alert? wtf
Last night, Graham called me 3 times and I never even knew it because my phone was not notifying me in any way that I could see that I had a missed call. I periodically picked up my phone and pressed a button, assumming that somewhere on the display, I would get a missed call message. Nope. I only got the “unlock keypad by pressing menu and *” message. But really… the “3 missed calls” note WAS there… it was just not visible until you unlocked your phone and it popped up.
Stupid.
My roomie and he both tried to convince me that I had my phone settings wrong and tried to show me where to set “notify” or “alarm” or “reminder” to vibrate or beep. I did. We tested. Still didn’t notify me of any missed calls until AFTER I picked up the phone and unlocked it.
We all agreed that this seemed wrong, so I googled, and found the general forum chatter of people asking “how do I turn on notifications” and everyone advised everyone to do exactly what I had just done. No one ever confirmed that this had fixed their problem though.
Graham’s phone notifies him periodically. So does my roomie’s previous motorola phone. granted, the L2 is newer… but whatever.
This notification/reminder feature seems like a really basic thing. What happens if I miss a call while out of the room? What if I actually prefer NOT to physically pick up my phone and unlock it every couple of minutes to see if I missed a call?
I’m already compulsive enough when it comes to checking my email. I think my phone should be smart enough to let me know when I missed a call. So did Graham. So did my room mate.
So I called Cingular. Cingular claimed that the L2, and most other motorola cell phones, do not have a feature to notify people of missed calls OTHER than that missed call message. They referred me to Motorola.
So I called Motorola, who had me do a master reset, and told me to change the alert and reminder settings just like everyone told me to. So I hung up, tested it, and discovered that it had not in fact restored (created?) any audio or buzz missed call notification.
I called Motorola back, and described the situation. What followed was a long round-about conversation about how according to whoever he talked to while he put me on hold, no motorola phone has this “missed call reminder” notification.
Graham’s phone does. I told him the model.
He replied with “perhaps older models have it, but the L2 and other phones with its OS don’t”.
So I asked him for more detail like, “what’s the difference between ‘notify’ and ‘reminders’. After putting me on hold again for about 15 minutes (no joke. Dean called me and talked with me for a while while I was on phone), he finally replied that one is for notifying you of text messages, and the other is for your calendar reminders…. which is slightly funny because I realize now that I mis-asked my question. My phone doesn’t have a ‘notify’ setting. It has “alarm” and “reminder”. So… how on earth he figured out that “notify” means “for text messages” is beyond me. Maybe that’s why I was on hold for so long. He was off inventing truth somewhere in a motorola back room. :)
So… in conclusion, the Motorola cell phones don’t have any audible “missed call” reminder or notification whatsoever. it’s not a bug, and it’s also not user error.
This feature simply doesn’t exist.







