It’s just so totally awesome when I search and search and search my bank’s website and my account pages looking for the answer to a specific and simple question, finally give up and email customer support, and then not five minutes later I find what I’m looking for.
The same kind of thing seems to happen when I’m trying to figure out a problem with my computer too. I’ll google and google and finally give up and ask someone, and then I’ll suddenly find my answer.
I wish I could email the support system again and tell them to ignore my first email, but I don’t think it works that way.
[insert transitional material here]
Metroid Prime 2 arrived on Monday. Yay for ebay and accidental winning it for 20something dollars. Tuesday was my day off, so guess what i did all day long. Needless to say, by 9pm yesterday evening, I was pretty gross. Unshowered, still in pjs, smelling of garlic (I ate nothing but spicy garlic fried rice)…but I completed 22% !! The game is pretty cool. Targeting system isn’t as fast as in the first one, and there are way too few save points, but whatever. It makes me happy.
I’ve really got nothing brilliant or intelligent to say right now.
autarchex | 20-Jul-05 at 7:03 pm | Permalink
That’s why all service-oriented sites should have an additional, completely fake, absolutely nonresponsive customer support line that you can send your queries to first, and then have your problems magically resolve themselves as a result of you having requested assistance, without wasting any more of either your time or the real customer support folk. Folk who are probably computers anyway.
cepcion | 20-Jul-05 at 7:35 pm | Permalink
Every so often in tech support threads the “talk to the bear” solution comes up. It’s a way of stopping people from asking you dumb questions. When they try, point to the teddy bear you have nearby and say “explain the problem completely and clearly to him (her). If you still can’t get it, then come talk to me”.
Now that I think about it this isn’t exactly the same thing. This is more one of those AlanisMorisette-type irony events.
doubleyou | 28-Jul-05 at 9:13 pm | Permalink
I wish I could email the support system again and tell them to ignore my first email, but I don’t think it works that way.
I did that once with Amazon. I’m not sure if it worked, but they didn’t respond to the first email (so, maybe…).